Artificial Intelligence
AI that answers your customers instantly.
Train your AI using your documentation, website and knowledge base. It ships with every Klyro plan — no separate AI subscription.
Powered by leading AI models
Choose a quality tier per agent and Klyro handles the rest — no API keys, no model plumbing, no surprise invoices.
DeepSeek V4 Flash
Gemini 3.1 Flash Lite
GPT-5.6
Claude Sonnet 5
Why Klyro AI
Enterprise-grade reply runtime — RAG on your knowledge, multi-model tiers, predictable credits, and clean human handoff — without API keys or a second AI bill.
RAG on your knowledge
Vector retrieval over docs, site crawl and the company library. Every reply cites grounded chunks — not generic LLM guesses.
Multi-model tiers
DeepSeek, Gemini, GPT and Claude behind five quality tiers. Pick Efficient for FAQ volume or Max for hard reasoning — per agent.
Flat credits, not tokens
One reply = a fixed credit cost by tier. No input/output token surprises, no tool-step metering on the invoice.
Workflow-native ownership
AI is assigned by the Workflow AI Agent step with sticky Actor ownership until escalate — not bolted onto the queue.
Human handoff that sticks
Escalate to a human queue with context preserved. After handoff, automation state is terminal for AI on that conversation.
Smart quality routing
Optional classifier lowers the tier when RAG confidence is high — stretch your credit wallet without rewriting prompts.
Tenant-safe by design
Company-scoped knowledge grants, hardened system policy, and customer turns wrapped so prompts stay isolated.
Authorized Actions as tools
Tag, note, transfer, set outcome — only the actions you enable become tools, with real department and tag enums.
Omnichannel, one AI bill
WhatsApp, Instagram, email, live chat and more — same agents and credits, bundled into every Klyro plan.
Cost calculator
Stop paying per resolution. Automate more for less.
Estimate Zendesk, Intercom Fin, Freshdesk Freddy, Crisp and tawk.to against Klyro at your own volume — seats, AI and credits in one bill.
Your setup
Estimated from 2,000 conversations and 5 teammates each month.
Assumes 10 AI replies per conversation on average.
Zendesk AI
Multi-LLM (OpenAI, Anthropic, Google, Amazon)
$3,200/mo
$1.60/conv
Zendesk does not publish the automated-resolution rate. Estimate uses ~$1.50 committed (industry reports).
Klyro
DeepSeek · Gemini · GPT · Claude (pick tier)
$398/mo
$0.20/conv
Flat credits per reply, AI bundled into the CX plan — no per-resolution tax.
Save $2,802/mo — 88% less than Zendesk AI.
Compare costs across leading platforms
Estimated monthly pricing for 5 agents handling 2,000 conversations.
Why teams switch from metered AI
Zendesk AI is deeper as a classic helpdesk. The gap is cost control as AI volume grows.
| Capability | Zendesk AI | Klyro |
|---|---|---|
| Pricing model | Seats + metered AI | Plan + included credits |
| AI price published upfront | Partial / reported | Yes — by quality tier |
| Cap on monthly AI spend | Often uncapped overage | Credits + conversation caps |
| Choose AI quality tier | Vendor-locked agent | Efficient → Max per agent |
| Omnichannel CX included | Usually add-on stack | Inbox, workflows, WhatsApp |
| LLM / models | Multi-LLM (OpenAI, Anthropic, Google, Amazon) | DeepSeek · Gemini · GPT · Claude (pick tier) |
- Klyro estimates use 10 AI replies per conversation on the selected quality tier. Competitor USD figures use public list prices (BRL converted from USD via our Starter list ratio).
- Competitor prices verified against public list pages as of mid-2026 and change often. Confirm with each vendor.
- Fin bills per outcome once per conversation. Freddy bills per 24h session. Crisp AI allowance is an estimate (~$0.05–0.10/convo).
- tawk.to estimate is AI Assist only — their live chat platform is free.
- Chatbase assumes 1 credit per reply (economical models); heavier models cost 2–6 credits/reply.
- Tidio uses Growth + Lyro at the published ~$0.50 per Lyro conversation.
- HubSpot models Service Hub Professional seats + Customer Agent at $0.50/resolution (volume treated as resolutions).
- Botpress uses post–May 2026 conversation packs with AI spend bundled (Plus/Team).
- Klyro yearly totals use our 20% annual discount on recurring plan and seat lines; credit packs stay one-off.
How it works
From knowledge to answer — a simple, transparent flow.
- 1Upload Documents
- 2Index Knowledge
- 3Train AI
- 4Customer asks
- 5AI searches knowledge
- 6AI responds
- 7Human takeover if needed
What is a credit?
A credit is one reply on the Standard tier. Faster tiers cost less, stronger ones cost more.
Customer
How can I reset my password?
AI searches your knowledge
AI answers
How many credits each plan includes
AI is not a separate product: every Klyro plan arrives with a monthly credit allowance and a quality ceiling.
One subscription, not two
You buy a Klyro plan and the AI credits come with it. There is no separate AI plan to add to your invoice.
| Plan | Credits/month | Approximate replies | Highest tier |
|---|---|---|---|
| Starter | 1,500 | ≈ 1,500 replies on Standard | Standard |
| ProMost Popular | 5,000 | ≈ 5,000 replies on Standard | Advanced |
| Scale | 18,000 | ≈ 18,000 replies on Standard | Premium |
| Enterprise | 35,000 | ≈ 35,000 replies on Standard | Max |
Included on every plan
- AI Customer Support
- Knowledge Base
- Website Training
- Human Handoff
- Conversation History
- AI Analytics
Need more credits?
Two ways to raise your balance without changing plan: one recurring, one one-off.
AI boost: +2,000 credits every month
$49/month
Renews with your subscription. For teams that run out of credits regularly.
One-off pack of 1,000 credits
$29one-time payment
A single purchase, for a one-off spike in demand.
Plan credits renew every month and do not roll over. Credits bought as a one-off pack stay in your account until you use them.
Quality tiers
Set the tier per AI Agent: a routine FAQ bot on Efficient, a technical pre-sales agent on Premium.
Efficient
0.6 credits/reply
High-volume FAQs and status checks.
Standard
1 credits/reply
The everyday default for most support.
Advanced
4 credits/reply
Nuanced questions and longer context.
Premium
8 credits/reply
Technical depth and careful reasoning.
Max
10 credits/reply
Your hardest conversations.
Why credits instead of a flat fee?
- A quick FAQ answer and a deep technical one cost very different amounts to produce.
- Credits let you spend the cheap tier on routine questions and save the strong ones for where they matter.
- You always see what each tier costs before you pick it, and caps stop any single conversation running away.
Fair usage & predictable billing
Monthly credits included in the plan
Purchased credits roll over
No hidden costs
No token maths
Spend caps you control
Cancel anytime
Frequently asked questions
Everything you need to know about Klyro Artificial Intelligence.
Ready to automate customer support?
Get started or talk to our team to pick the right plan.