Klyro

Analytics

Data-driven customer service decisions

Real-time dashboards, ready-made reports and BI exports. Know exactly how your team, channels and bots are performing.

Conversation analytics dashboard with SLA

Conversations

Real-time service dashboards

Volume, SLA, and team capacity in one operational layer.

  • Overview

    Conversation KPIs, queues, and SLA compliance.

  • Responsive layout

    Same metrics on desktop and tablet.

Real-time service dashboards
Revenue and funnel in the same workspace

CRM

Revenue and funnel in the same workspace

Conversation analytics and native CRM β€” no parallel tool.

  • Sales funnel

    Conversion by pipeline stage and owner.

  • Revenue charts

    Track won, open, and lost opportunities.

Mobile

KPIs in your pocket

Readable smartphone metrics for supervision on the go.

  • Mobile KPIs

    SLA and conversation volume in an optimized layout.

  • Continuity

    Same numbers as desktop, updated in real time.

KPIs in your pocket
Ticket and SLA analysis

Tickets

Ticket and SLA analysis

Volume, priority, and resolution time in the same dashboard.

  • Queue by priority

    See where the backlog grows before it becomes a complaint.

  • SLA by status

    Response and resolution time by queue and owner.

Results that matter

20+

Ready-made reports

Real-time

Dashboard refresh

100%

BI-exportable

AI Agents

AI Agents that answer with your company’s knowledge

Train them on docs, your website and knowledge base. Included in every plan, with a clean human handoff when needed.

Train on your knowledge

Documents, website and knowledge base become real context in answers β€” not generic LLM guesses.

Quality per agent

Each agent has an AI quality tier. Use Economy for high-volume FAQ and higher tiers for hard reasoning.

Human handoff with context

When a person is needed, the agent takes over with the full history β€” the AI does not vanish mid-conversation.

Included in every plan

AI credits ship with the plan. No second subscription, no API keys, one invoice.

Get in touch

Ask questions, book a demo, or talk to our sales team.

Contact us

Explore the platform

Keep exploring Klyro operations

Modules and features show the real product β€” without repeating the same story everywhere.

Customer service guided by data

Stop supporting in the dark and start deciding with data.