Analytics
Data-driven customer service decisions
Real-time dashboards, ready-made reports and BI exports. Know exactly how your team, channels and bots are performing.

Conversations
Real-time service dashboards
Volume, SLA, and team capacity in one operational layer.
Overview
Conversation KPIs, queues, and SLA compliance.
Responsive layout
Same metrics on desktop and tablet.


CRM
Revenue and funnel in the same workspace
Conversation analytics and native CRM β no parallel tool.
Sales funnel
Conversion by pipeline stage and owner.
Revenue charts
Track won, open, and lost opportunities.
Mobile
KPIs in your pocket
Readable smartphone metrics for supervision on the go.
Mobile KPIs
SLA and conversation volume in an optimized layout.
Continuity
Same numbers as desktop, updated in real time.


Tickets
Ticket and SLA analysis
Volume, priority, and resolution time in the same dashboard.
Queue by priority
See where the backlog grows before it becomes a complaint.
SLA by status
Response and resolution time by queue and owner.
Results that matter
Ready-made reports
Dashboard refresh
BI-exportable
AI Agents
AI Agents that answer with your companyβs knowledge
Train them on docs, your website and knowledge base. Included in every plan, with a clean human handoff when needed.
Train on your knowledge
Documents, website and knowledge base become real context in answers β not generic LLM guesses.
Quality per agent
Each agent has an AI quality tier. Use Economy for high-volume FAQ and higher tiers for hard reasoning.
Human handoff with context
When a person is needed, the agent takes over with the full history β the AI does not vanish mid-conversation.
Included in every plan
AI credits ship with the plan. No second subscription, no API keys, one invoice.
Explore the platform
Keep exploring Klyro operations
Modules and features show the real product β without repeating the same story everywhere.
Customer service guided by data
Stop supporting in the dark and start deciding with data.



