Triggers
Act at the right moment, on every channel
Fire automatic actions when something happens — a new chat, a keyword, a cart abandon, a birthday. Truly proactive customer service.
React in real time
Per-channel events
Trigger actions on incoming messages, forms, webhooks or website clicks.
Combined conditions
Mix channel, tag, schedule and contact data to fire the right trigger.
Cascading actions
Send messages, change department, open a ticket or call an API — all in sequence.
Use cases
Auto-greeting
Reply within seconds to the first message on any channel.
Frictionless follow-up
Send reminders when a chat goes quiet for X hours.
Real-time notifications
Alert the team when a VIP messages or an SLA is about to breach.
Results that matter
First response time
Per-channel engagement
Forgotten chats
AI Agents
AI Agents that answer with your company’s knowledge
Train them on docs, your website and knowledge base. Included in every plan, with a clean human handoff when needed.
Train on your knowledge
Documents, website and knowledge base become real context in answers — not generic LLM guesses.
Quality per agent
Each agent has an AI quality tier. Use Economy for high-volume FAQ and higher tiers for hard reasoning.
Human handoff with context
When a person is needed, the agent takes over with the full history — the AI does not vanish mid-conversation.
Included in every plan
AI credits ship with the plan. No second subscription, no API keys, one invoice.
Explore the platform
Keep exploring Klyro operations
Modules and features show the real product — without repeating the same story everywhere.
Customer service that anticipates
Set your triggers once and let the platform work 24/7 for you.