Connect your Telegram Bot to Klyro. Manage customer conversations in your unified inbox — your team responds without needing Telegram access.
Everything you need to deliver great customer service on Telegram.
Use Telegram's official BotFather to create your support bot. Get your API token and connect it to Klyro in seconds. Your bot becomes your customer service channel.
Telegram supports rich media messaging. Share photos, videos, documents and voice messages with customers. All media syncs to Klyro and is stored with the conversation.
Telegram messages appear in the same inbox as email, WhatsApp and live chat. Your team sees the complete customer history regardless of which channel they use.
Setting up Telegram only takes a few minutes with BotFather.
Message @BotFather on Telegram to create your bot.
BotFather gives you a unique token for your bot.
Paste the token in your inbox settings and you're done — messages start arriving.
Send and receive every format Telegram supports out of the box.
Collaborate effectively with your team on Telegram conversations.
Route Telegram conversations to the right team members automatically or manually.
Add internal notes to conversations that customers can't see — great for handoffs.
Save and reuse common replies. Respond to FAQs in seconds.
Organize conversations with labels. Filter and find specific chats easily.
Set up rules to auto-assign, label or respond based on message content.
Track response times, resolution rates and team performance on Telegram.
Start managing Telegram conversations in your unified inbox. Setup takes just a few minutes with BotFather.