Features
Everything your team needs to delight customers
From first message to post-sale, deliver fast and consistent experiences across every channel.
Unified inbox
All conversations on a single screen, organized with full customer context.
Smart automations
Bots and custom flows that reply instantly and route to the right agent.
Team collaboration
Assign tickets, transfer chats and collaborate in real time with internal notes.
Reports & analytics
Track response time, CSAT and team performance with clear dashboards.
API & integrations
Native CRM and Marketing plus ERP, BI and thousands of apps via Zapier and REST.
Security & compliance
End-to-end encryption, granular access control and full GDPR compliance.
AI Agents
AI Agents that answer with your companyβs knowledge
Train them on docs, your website and knowledge base. Included in every plan, with a clean human handoff when needed.
Train on your knowledge
Documents, website and knowledge base become real context in answers β not generic LLM guesses.
Quality per agent
Each agent has an AI quality tier. Use Economy for high-volume FAQ and higher tiers for hard reasoning.
Human handoff with context
When a person is needed, the agent takes over with the full history β the AI does not vanish mid-conversation.
Included in every plan
AI credits ship with the plan. No second subscription, no API keys, one invoice.
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